Introduction
The UK’s leading supplier of Business Analysis and Systems Development training has now partnered with one of the corporate world’s most trusted learning partners. The result? The creation of the ultimate Business Analysis Programme.
Built around our Business Analysis Maturity Model (BAMM), this integrated programme teaches not only the essential skills and competencies to become a top Business Analyst, but also the vital personal skills to become the best in the profession. We specialise in the delivery of effective, experiential training and our courses focus on practical, transferable skills. With three defined maturity levels, you can easily plan the right route for you or your team. Furthermore, participants also have the opportunity to achieve externally certified accreditation on many of the courses.
System Improvement
At this stage, a business analyst is typically involved in working with business users to improve the effectiveness of their business systems, usually involving the use of information technology.
The professional skills required of the BA include the ability to gather, document and analyse clear requirements for system improvement and to model possible system solutions. The personal skills include effective communication, both verbally and in writing, the ability to prioritise and contributing to teams and meetings. The business skills mainly relate to a good knowledge of the BA’s organisation and of its important business goals and drivers.
Process Improvement
At this stage, the business analyst’s focus becomes broader and they are involved in improving the business processes to enhance the operation of the organisation.
The professional skills required include stakeholder management, gap analysis, business process modelling and the ability to put together a robust and persuasive business case for action. The personal skills include influencing and persuasion, facilitation, creative thinking, the ability to deliver effective presentations and conflict management. The business skills exhibited by BAs working at this level include a good understanding of the following areas: organisations and business sectors, business finance and the legal framework for the application of information technology.
Business Improvement
At this stage, the business analyst is working as an internal consultant in the organisation, assisting senior managers to improve business effectiveness by identifying and implementing a range of organisational changes.
The professional skills required include a good grasp of project and programme management, the ability to draft and review proposals and contracts and the management of projects in order to maximise their business benefits. Stakeholder relationship management is a key personal skill at this level, as are well-developed negotiating skills and the ability to lead and motivate a team and act as a mentor both to business managers and less experienced BAs. BAs working at this level will require a good understanding of business in general, plus more detailed understanding of the business domain within which their organisation operates.
