Business and Financial Training from The Matchett Group
Programme Overview
For detailed course outlines please click here.
System Improvement
The Role of The Business Analyst • The Requirements Engineering Process • Actors and Viewpoints • Project Initiation • Facilitated Workshops • Interviewing • Documenting Requirements • Other Requirements Elicitation Techniques • Analysing Requirements • Scenarios and Prototyping • Requirements Management • Validating Requirements • Requirements and Systems Development • Priority Management • Self-Management in An Organisational Context • Personal Goals and Objectives • Prioritising and Achieving the Important • Planning the Communication • Empathising • Using the Communication Tools Effectively • Exploiting Questions • Written Skills • Contributing To Meetings • How Teams Work & Increasing Your Effectiveness
Process Improvement
Business Analysis Rationale • Strategic Analysis in Context • A Project Approach to Business Analysis • Understanding the Situation/Issues • Business Perspectives • Analysing and Modelling the Business Activities • Identifying Potential Solutions • Making the Business Case • Facilitation Techniques • Competencies Of An Effective Facilitator • Dealing with Problems • Successful Influencing Styles • Communication and The Business Analyst • Developing and Maintaining Rapport • Specific Questioning Techniques • Making Your Case • Can Business Analysts Be Creative? • Innovation And Business • Making The Most Of Your Brain • Valuing Diversity • Creative Environments • Presentation Skills • Tried And Tested Formulas • Context for Business Process Modelling • The Organisational View • Modelling Processes • Analysing Tasks • Human Aspects of Performance • Process Improvement and Redesign • Implementing the ‘to be’ Business Process
Business Improvement
Structure Of The IT/IS Industry And The Role Of IS Consulting • Introduction, Scoping and Planning • Business Environment Analysis • Solution Definition • Proposals and Contracts • Solution Appraisal • Programme and Project Management • Understanding Teams • Disengagement and Expansion • Managing the Customer/Consultant Relationship • Rationale for Business Success • Drivers for Business Change • The Business Case • Benefits Management and Planning • Reviews and Benefits Management • Implementation of Business Solutions • Delivery of Business Benefits • Stakeholder Relationship Management • Is “Politics” A Dirty Word? • Controlling By Letting Go • Consultative Negotiation • Motivational Leadership • Leadership Versatility • Building a Successful Team • Managing Organisational Change • The BA Mentor • The Coaching Framework and FoundationsAs with all our programmes we are willing to tailor the courses and durations, where applicable, to meet your exact requirements.