Business and Financial Training from The Matchett Group
Courses > Business Analysis > Facilitation Skills For The Business Analyst
Facilitation Skills for the Business Analyst
2 days
2 days
As a Business Analyst you’ll know as well as anyone just how important dependable business analysis can be to a company’s growth. However, as well as the latest business analysis techniques, you’ll require strong facilitation skills.
Business Analysts as facilitators play a key role in today’s complex organisations, especially in empowering groups of people to work effectively together to achieve their task. Business Analysts needs to understand group dynamics, help clarify what’s to be achieved, assist in overcoming obstacles and enable the group to succeed.
This practical course explores a wide range of facilitation tools and techniques to build skills and confidence. It delivers core practical values to those in this essential role.
This course helps learners to:
- Facilitate with increased confidence and knowledge
- Be able to call upon a wide range of tools and techniques to ensure successful facilitation
- Handle facilitation sessions with professional, reassured expertise
- Confidently deal with difficult situations
- Ensure meaningful outcomes from meetings
Throughout this highly interactive course there are opportunities to practice and test the skills you are learning.
- What is facilitation?
- The role and responsibilities of a facilitator and the key skills required.
- Getting the most from groups.
- Effective team working; purpose, goals, roles and procedures.
- Stages of development: forming, storming, norming, performing.
- Identifying group dynamics and individual behaviour.
- Building rapport with different groups.
- How to plan and structure a session.
- Competencies of an effective facilitator.
- Facilitation techniques.
- Problem solving, decision making and idea generation.
- Linear and lateral methods.
- Facilitation practice.
- Feedback.
- Action planning.
Want this course tailored to meet your exact needs? Contact us for a bespoke detailed course outline.
You can call Matchett on +44 (0)1295 814200 to book a course or simply discuss your training needs OR email us:
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...explores a wide range of facilitation tools and techniques to build skills and confidence