Influencing Skills for Business Analysts2 days

This intensive course introduces you to proven influencing techniques. It provides you with the key tools and ideas from a model for influencing that is transforming the way businesses and business leaders communicate throughout the world. As a result you will be able to be more flexible and more effective when influencing others.

All Business Analysts who need to be able to communicate and influence effectively should attend this course. It is designed to provide Business Analysts with a more advanced and subtle set of communication tools.

This course helps learners to:

• Communicate and influence effectively
• Understand their own and others' personality types and motivators
• Increase their flexibility in influencing situations
• Develop and maintain rapport with others quickly and effectively
• Maintain control of influencing situations
• Prepare for any influencing situation
• Think in new and more effective ways
• Increase their ability and confidence in handling confrontation.