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Managing the Bad Apple


This engaging and inspiring short session will enable you, as the manager, to arrive at tangible strategies for addressing difficult staff behaviour allowing for a more productive and motivated team.

Influencing and giving tough feedback strategies will be introduced. It is important that all attendees witness that these strategies have a desirable effect in real world terms, therefore the consultant will demonstrate the finer workings of these approaches within this session.

As a result of applying these strategies you will observe the following benefits for both yourself (the manager) and your staff.

Benefits

You will be:
  • More self aware of your default behaviours
  • Emotionally stronger when dealing with difficult staff
  • More confident in your approach when giving feedback
  • Have a high influence strategy, therefore staff commitment gained quicker

Your team will be:
  • Demonstrating more enthusiasm towards their role
  • Exhibiting a better team spirit
  • Possessing a stronger manager / team relationship
  • More productive / performance increased

Psychologist, Therapist, Mind Reader, Conflict Manager, Performance Evaluator, Coach, Juggler, Motivator, Diplomat and even Parent in some unique cases!

These are an example of some words that may describe what a manager in business does on a day to day basis. To say the least it’s a varied role.

One of the most challenging aspects of a manager’s life is to bring about real team cohesion by sometimes having to deal with difficult personalities. It is quite remarkable how much negative influence one member of staff can have on the remainder of the team. As a result “one bad apple” can create a very undesirable environment.

However, these individuals, who are sometimes labelled “bad apples”, can have a truly positive impact on others. You just need to learn how to redirect and focus their energies into promoting a healthier team dynamic.

You can call Matchett on +44 (0)1295 814200 to book a course or simply discuss your training needs OR email us:

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All managers wishing to develop a stronger team.