Business and Financial Training from The Matchett Group
Courses > Light Bites Learning - Short Session Training > The Assertive No
The Assertive 'No'
Many of us will have had work delegated to us at work, in a disrespectful fashion – it rarely feels motivating. So what is it that prevents us from assertively challenging this request? What is our fear of saying "no"?
In this session, we clarify the assertive stance – objective, logical, unemotional – and compare it to our existing behaviours. We define a preferred set of outcomes and behaviours, and set a path towards this.
Benefits to you:
- Dedicate yourself to notice saying no moments and applying these skills
- Take responsibility for controlling others’ requests of you
- Say what you want, confidently and assertively
- Change your style and get instant results that make your life better
For most people, the greatest fear of saying no is that we upset a good relationship. In this session, learners will learn how to maintain a clear, assertive stance whilst maintaining that relationship.
This interactive session will help you by :
- Understanding the difference between assertive, passive and aggressive
- Recognising personal habits and 'default' styles
- Selecting and adopting the right tone, language and physical stance for saying "No"
- Planning and rehearsing saying "No" while maintaining relationships with colleagues and clients
Want this session tailored to meet your exact needs?
Contact us for a bespoke detailed session outline, or to arrange a no obligation meeting.