Business and Financial Training from The Matchett Group
Courses > Management Training > Managing People's Performance
Managing People's Performance2 days
This course explores the people skills needed to manage performance effectively and how to make that role an integral part of everyday business life. It is practical and interactive, using real business scenarios to enable participants to build confidence. Furthermore, issues addressed include the link between individual learning and performance management and pragmatic solutions reinforced with appropriate frameworks, tools and techniques.
Participants - who are encouraged to bring along details of their own performance management systems - will discover how developing staff can significantly increase overall business performance.
This course helps learners to:
- Apply the skills and qualities of effective people management
- Agree SMART development objectives that motivate the individual and drive the business forward
- Adapt their management style to suit the needs of the individual
- Conduct constructive formal and informal reviews within the annual performance cycle
Throughout this highly interactive course there are opportunities to practice and test the skills you are learning.
- Effective performance management
- Understanding best practice.
- The management environment you operate
- The employment cycle
- How individuals and organisations grow
- Maintaining control and empowering staff.
- Influences organisational culture has on performance management
- Individual motivation
- Versatility in managing people
- How and when to intervene to get the best out of people
- Performance management skills
- Questioning and listening skills
- Objective setting
- Performance standards
- What to do when things don’t go to plan
- Formal and informal reviews
- Handling difficult situations - conflict, managing emotions and assertive responses.
- Action planning
Want this course tailored to meet your exact needs?
Contact us for a bespoke detailed course outline
You can call Matchett on +44 (0)1295 814200 to book a course or simply discuss your training needs OR email us:
Related Courses
Explores the people skills needed to manage performance effectively and how to make that role an integral part of everyday business life
Pre-requisites
Attendance on our first line management course is recommended.
Delegate Profile
Anyone who is - or will be - responsible for managing the performance of others. This course is a module of the institute of leadership and management approved first line management programme.