Event Support Service

 

Making sure it all comes together on the day

Few people outside Learning & Development appreciate the behind-the-scenes activities which are needed to deliver a successful training event and it’s a fair bet your learners only notice when something goes wrong, for example when course manuals fail to appear or the chocolate biscuits run out!

At Matchett we co-ordinate learning events for a living and have the people, processes and systems to:

• Plan an event schedule based on known or forecast demand
• Resource instructors and arrange their travel and accommodation
• Source suitable venues
• Hire equipment
• Order and despatch course materials
• Monitor learner bookings and ‘optimise’ the event schedule

Underpinning our Event Support Service are our clients’ key objectives of ensuring costs are controlled, savings are achieved where possible and that the event contributes to the learners’ experience. Whilst good administrative skills are core to this service, event management also requires an administrator to possess many of the competencies normally found in a project manager. We recognise this distinction and have taken steps to build this expertise in our service team, many of whom have now achieved an APMP certification in project management.

A typical Event Support Service from Matchett encompasses:

• Schedule Planning & Optimisation
  
• Instructor Resourcing
  
• Venue Sourcing
  
• Course Materials and Equipment Provision
• Internal Marketing
  

We offer complete flexibility, to ensure the service is a seamless extension of your own business operation. For the past two years, we have made our Event Support Service available to our clients on a ‘pay as you go’ basis. With a range of flexible pricing options, contact us now to find out how our Event Support Service could benefit your organisation.

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