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Business Learning - Managed Services

Reporting Service

 
Make the right decisions through accurate intelligence on your learning activities

For many organisations, a lack of specialist resources committed to the Learning & Development function results in low visibility for management as to where and how learning and development money is spent. However urgent the need for learning intelligence, our clients tell us it is almost impossible to secure the funding necessary to employ a reporting specialist.

When bought in conjunction with out Learner Support Service, a major benefit of our Reporting Service is you can take advantage of Matchett’s systems infrastructure (people, process and technology), to capture the data and provide the analysis, which is fundamental to measuring and benchmarking learning activity.

We give you access to the skills of our reporting analysts, whose specialism, focus and expertise ensures your learning activity reports are accurate, fit for purpose and managed. The specific responsibility of the analyst is to:

  • Assess your intelligence requirements
  • Design the reporting solution
  • Build the reports
  • Maintain the report library

A standard suite of management reports from us would provide you with the following data:

Training Spend
  • By Course
  • By Provider
  • By Location
  • By Cost Centre
  • Cancellation & Transfer Fees
  • Savings

Training Volumes
  • Number of Learners
  • Number of Events
  • Number of Courses
  • Number of Cancellations
  • Number of No Shows
  • Waitlists
Delivery Quality
  • Event Evaluation Scores
  • Complaints
SLA KPI Performance

Reports are provided in electronic Microsoft Excel workbook format.

For an additional charge, we can also build commercial analysis reports into your suite, to provide you with data on trends, service performance, ROI and opportunities to achieve additional value from your learning activities With a range of pricing options, contact us now to discuss how our Reporting Service might benefit your organisation.

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