Attend our 'Managing the Bad Apple' session

In the current climate our range of short session titles is becoming increasingly popular. At Matchett we don’t just ‘talk the talk’ we ‘walk the walk’ and we want to give you the opportunity to see our training in action.

For L&D specialists or any manager who holds their own learning and development budget, we’re running the above ‘Managing the Bad Apple’ session on the Friday 9th October 2009 in the former Prudential Building in Holborn Bars, London, EC1N 2NQ.

Due to high levels of demand we have scheduled a repeat performance session on Friday 30th October 2009 at the West One De Vere Venue - West One, 9-10 Portland Place, London W1B 1PR.

The session will be run by the enigmatic Razza Zar. It starts at 10.00am and finishes at 1.00pm and includes lunch. There is no charge and no obligation to buy from us. Plus you get the opportunity to gain some free development and network with other professionals.

This event has been completed. If you are interested by the topic/outline please contact us.

Details of the session outline are as follows:

Managing the Bad Apple

Overview

Psychologist, Therapist, Mind Reader, Conflict Manager, Performance Evaluator, Coach, Juggler, Motivator, Diplomat and even Parent in some unique cases!

These are an example of some words that may describe what a manager in business does on a day to day basis. To say the least it’s a varied role.

One of the most challenging aspects of a manager’s life is to bring about real team cohesion by sometimes having to deal with difficult personalities. It is quite remarkable how much negative influence one member of staff can have on the remainder of the team. As a result “one bad apple” can create a very undesirable environment.

However, these individuals, who are sometimes labelled “bad apples”, can have a truly positive impact on others. You just need to learn how to redirect and focus their energies into promoting a healthier team dynamic.

Format

This engaging and inspiring session will enable you, as the manager, to arrive at tangible strategies for addressing difficult staff behaviour allowing for a more productive and motivated team.

Influencing and giving tough feedback strategies will be introduced. It is important that all attendees witness that these strategies have a desirable effect in real world terms, therefore the consultant will demonstrate the finer workings of these approaches within this session.

As a result of applying these strategies you will observe the following benefits for both yourself (the manager) and your staff.

Benefits

You will be:

• More self aware of your default behaviours
• Emotionally stronger when dealing with difficult staff
• More confident in your approach when giving feedback
• Have a high influence strategy, therefore staff commitment gained quicker

Your team will be:

• Demonstrating more enthusiasm towards their role
• Exhibiting a better team spirit
• Possessing a stronger manager / team relationship
• More productive / performance increased

Designed for:

All managers wishing to develop a stronger team.

Razza Zar – Truly Inspiring!

Raz’s courses are both challenging and rewarding. He ensures that all participants push themselves to the absolute limit whilst uncovering real and tangible learning. Participants are hungry to bring this value to their work environment. The course culture is highly interactive and places emphasis upon “self discovery” with reinforcement from Raz. He is an inspirational and very articulate communicator ensuring he meets the expectations of even the most difficult of learning styles.

What our clients have said: