Project Office & Support

At this stage, an organisation will be looking to put in the basic support structures in order to move project management up the maturity continuum. Too often, Project Managers are asked to perform miracles on new projects whilst maintaining performance levels with their business as usual activities.

Skills required at this level include an "overview" level understanding of how projects work, the sorts of tools applied to improve budgeting and scheduling accuracy, and the role of contributors to the project in order to make the Project Manager's role more effective. This is particularly important in weak matrix organisations with immature project processes as the Project Manager's ability to influence across vertical functions will be limited at best. As well as a high-level knowledge of project tools, learners at this stage need to understand the role of project offices and process administration and how effective project teams work.

Skills Development

Technical

• Introduction to Project Management
• Setting up the Project Office
• Report Writing

Professional

• Managing Meetings
• Time Management
• Communication Skills
• Preparing Presentations
• Goal Setting
• Personal Impact