The Power of Persuasion and Influence

Successful persuasion and influence skills achieve results.

Everyday, internally and externally and at every level, people are called upon to utilise their powers of persuasion and influence. But you’d be surprised how honing such important skills is overlooked, at a real cost to the organisation.

The objective of this intensive course is to arm participants with the various tools they need to enable them to be more flexible and effective when influencing others, by introducing them to elements of Neuro-Linguistic Programming (NLP).

This course will help learners to:

• Communicate and influence effectively
• Understand the personality types and motivators
• Prepare for and increase their flexibility in influencing situations
• Develop and maintain rapport with others quickly and effectively
• Think in new and more effective ways
• Welcome questions and challenges to their proposals
• Increase personal ability and confidence in handling confrontation

Course outline summary:

• Influencing styles and successful influencing -The components
• Communicating influentially
• Finding out What Others Want
• Your communication style
• How misunderstandings and miscommunication arise
• Defining outcomes for success
• Breaking free from chronic problem-centred approaches to issues
• Developing and maintaining rapport
• Tuning into others’ physiology, voice, and language.
• Influencing back in the work place
• Predicting and handling questions and objections
• The building blocks for agreement.
• Action planning
• The principles of influencing people