Coaching & Mentoring

This invigorating one-day programme focuses on coaching and mentoring – from planning, through implementation to review. It also examines appropriate knowledge, skills and behaviour to achieve the high degree of awareness, flexibility and selection needed for the successful development of people by their managers.

This course will help learners to:

• Use coaching and mentoring as a strategic aspect of their management role
• Adopt the role of coach and mentor appropriately to enable learning and the development of new skills and attitudes
• Accurately assess the development level and needs of the individual
• Tailor their coaching and mentoring to suit the individual¹s development level and learning style by using the right skills at the right time
• Review, evaluate and improve their own performance as coaches and mentors

Course outline summary:

• The roles of coach and mentor, what’s the difference?
• Appropriate and inappropriate interventions of both roles
• The importance of learning and development
• Flexible approaches to coaching
• Empowering language
• Listening skills and questioning techniques
• The ability to summarise
• Giving feedback skills
• Essential skills for coaches and mentors
• The structure of a successful coaching session
• The facilitation of learning in others
• Powerful counselling tools
• Action planning

Want this course tailored to meet your exact needs?

Contact us for a bespoke detailed course outline, or to arrange a no obligation meeting.