Supporting People Through Change

When leaders are faced with implementing change in the workplace they are looking at a tough job. Employees can become distracted, confused, angry, stressed-out, not to mention afraid for their jobs, all of which can result in lowered morale and decreased performance. How can a leader successfully implement change while still maintaining employee motivation and productivity?

In order to restore balance, productivity and profitability, leaders need a potent strategy. Supporting People Through Change introduces that strategy along with practical tools each leader can apply to current or future changes in their work environment.

Participants will gain from a variety of learning strategies; discussion, observing themselves and others, active participation, review and assessment of individual skill, role-play, group brainstorming, learning how to apply theory and models.

This course helps learners to:

• Appreciate the issues involved in implementing and managing change.
• Identify the types of change, while recognising barriers to them and developing strategies to overcome them.
• Understand the main components of planning change and the manager’s role in leading staff through it.
• Support and motivate people through change and uncertainty.
• Develop empathy with staff going through change.
• Create personal and group action plans to improve their ongoing change performance as initiators or managers of change.
• Implement change whilst experiencing it themselves.

The approach to the programme is active and experiential, maximising the time for participants to put into practice the key skills they are learning.

• The ‘Changing Face of Your Organisation.’
• Change – past, present and future – using the tool of Mind mapping / Rich Picture.
• The importance, inevitability and desirability of change for a modern organisation.
• What is change?
• Types of change and analysis of the hallmarks of change within your organisation.
• Responses to Change.
• Variety of appropriate responses and strategies for dealing with change.
• When to listen, when to push, when to challenge fixed beliefs.
• How personality type and values and beliefs affect the transition smoothly.
• Building empathy and active listening.
• Supporting or positively challenging staff undergoing change.
• Managing others – We explore a leaders’ responsibilities during change.
• The nature of resistance and how to overcome it.
• Choices people make during the change process.
• Practical strategies for managing others while undergoing change ourselves.
• Change in action – using a simple 7 step process, produces clear and workable goals and actions.
• Action planning.

Want this course tailored to meet your exact needs?

Contact us for a bespoke detailed course outline.